This policy applies to all users of this web site.

Information we collect and how it is used 

Mayfields Business Advisors is committed to handling the personal information we hold about you in a manner which complies with all relevant laws and gives you confidence in your dealings with us.

We may make a record of your visit to this site and log that information for statistical and security purposes. The information we record does not include any personally identifying details but may include:

• your domain name and server address;
• the date, time and duration of your visit to our site;
• the pages you access;
• the type of web browser you are using;
• the operating system used on your computer; and
• the previous site you visited.  

This information is used to monitor the usage and performance of our site, and to improve the quality of services we provide to you.

We may also record and store: 

• transaction information; and
• any specific information you provide to us, such as your:
• name;
• e-mail address;
• address (work or home);
• telephone number;
• occupation;
• employer; and
• any services, and matters of interest to you.

This information may be provided to us through our web site or by other means.

Our reasons for collecting personal information

We use the personal information that we collect for:

• providing you with information or advice you have requested from us;
• informing you of any relevant events or matters of interest;
• where you have engaged us to undertake work, to carry out your instructions to us; and
  
• statistical purposes.

If you are an existing client or contact of our firm we will also use the information you provide to us to ensure that our records are correct. 

If we wish to send materials to you by post, we may give your name and address to Australia Post or a courier company to enable delivery of those materials.

We will not disclose any personally identifying information to any other third parties unless required to do so by law.

Use of cookies 

We may use cookies to support your current activity on our site by providing a unique identifier in order to allow our web server to distinguish your web browser from any other web browser accessing our site. Our site does not store any personally identifying information in cookies.

The cookies sent by our site expire when you end your current session and are not stored permanently on your computer's hard drive. 

If you have logged in to our site as a registered user, our site will use cookies for security purposes to track your access to our site.

Disclosure your personal information

We will only use your personal information for the purpose for which it was collected and any directly related purpose. We will not disclose your personal information to anyone without your consent, unless required to do so by law.

Security

We take reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure. Once your personal information is no longer required, we take reasonable steps to permanently delete it.

As the Internet is not necessarily secure, we cannot be held responsible for the security or confidentiality of any information sent to us by e-mail or over the Internet.

Complaints process